Privacy Policy
Privacy Policy
Effective Date: 12 January, 2025
At Blissly Chocolate, accessible from www.blisslychocolate.com (“Website”), your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal information. By using our Website, you consent to the practices described in this policy.
1. Information We Collect
We collect information to process your orders, improve your experience, and comply with legal requirements. The information we collect includes:
1.1. Personal Information You Provide
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (e.g., credit card information, PayPal account details)
- Any other information you voluntarily provide (e.g., messages through contact forms).
1.2. Automatically Collected Information
- IP address
- Browser type and version
- Device type and operating system
- Pages you visit and time spent on our Website
- Referral source (e.g., search engine or link).
1.3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to collect information about your browsing activities to provide a better user experience.
2. How We Use Your Information
Blissly Chocolate uses your information for the following purposes:
- Order Fulfillment: To process payments, ship products, and send order updates.
- Customer Support: To respond to inquiries or provide assistance.
- Marketing: To send promotional emails or newsletters (with your consent).
- Website Improvement: To analyze user behavior and improve our Website’s functionality and content.
- Compliance: To comply with legal obligations, such as tax regulations or fraud prevention.
3. Sharing Your Information
We do not sell your personal information. However, we may share it in the following situations:
- Service Providers: With trusted third parties who assist with payment processing, shipping, or website hosting.
- Legal Compliance: When required by law, court orders, or governmental regulations.
- Business Transfers: If Blissly Chocolate is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Rights Under CCPA
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
4.1. Right to Know
You have the right to request details about the personal information we collect, use, and disclose.
4.2. Right to Delete
You can request that we delete your personal information, subject to certain exceptions (e.g., if required for order fulfillment).
4.3. Right to Opt-Out
You can opt-out of the sale of personal information. Note: Blissly Chocolate does not sell personal information.
4.4. How to Exercise Your Rights
To exercise your CCPA rights, please contact us at:
- Email: support@blisslychocolate.com
- Phone: +1 (909) 774-1199
We will verify your identity before processing your request.
5. Data Security
We implement strict security measures to protect your personal information, including:
- Encryption of sensitive data (e.g., payment details).
- Regular software updates and vulnerability scans.
- Restricted access to personal data on a need-to-know basis.
Despite these measures, no system is 100% secure, and we cannot guarantee absolute data security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Cookies and Tracking Technologies
Blissly Chocolate uses cookies to:
- Remember your preferences (e.g., saved cart items).
- Provide personalized product recommendations.
- Track Website performance and analytics.
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your user experience.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing your information.
9. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data has been collected, it will be promptly deleted.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal compliance. The “Effective Date” will be updated accordingly. Please review this policy regularly to stay informed.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: support@blisslychocolate.com
- Phone: +1 (909) 774-1199